Talking Shop: Live Chat Mistakes Your eCommerce Store Is Making
Live chat can be an excellent way to engage your website visitors and get conversions, which, depending on the industry in question, can be a
More consumers than ever are turning to their laptops and mobile devices to make purchases, driving retail digital sales to an estimated $563 billion in 2025. Whether you’ve got an online business that complements a physical storefront or sell exclusively online, an eCommerce digital agency helps customers find their way to your business.
If you’re doing your research, you know there are plenty of eCommerce marketing strategies to choose from. But, before you take on specific tactics such as building mailing lists, running influencer campaigns, recovering abandoned carts, or personalizing users’ experiences, you need a solid digital foundation to work from.
We’re going to focus on three fundamental internet marketing strategies:
The first step to ringing up eCommerce sales is ensuring customers find you. This means getting seen in search engine result pages (SERP). Not only does more than half of website traffic come from organic search, but your site should rank as high as possible for best results. A website that slots into the top spot in SERP gets an average click-through rate that’s more than 10 times higher than a site ranked tenth.
Modern-day SEO is extremely sophisticated and extends well beyond placing keywords throughout your site. Google’s search bots crawl the web, finding and inspecting every web page. The search engine then runs a complex algorithm to determine where the site should rank. Put simply, Google needs confidence that your site is giving users what they’re looking for when they punch those keywords into a search engine.
While only Google knows for sure the nitty-gritty of their algorithms, marketing experts who specialize in eCommerce SEO services understand industry-standard practices and can boost your chances of ranking highly.
A solid SEO strategy has many layers and is based on your site’s current performance, your business goals, and what your competitors are doing. While a marketing agency that specializes in eCommerce SEO services can customize a strategy based on these factors, there are actionable items every business should consider.
SEO is an important long-term strategy but pay-per-click (PPC) ads on a search engine or other website can give you almost instant short-term visibility. PPC ranks as one of the top three lead generators (17%), according to a Formstack survey of marketers.
PPC advertising is based on click-throughs — when someone clicks on your ad, you pay a fee. An eCommerce PPC agency can develop strategies that incorporate:
Once you’ve chosen a PPC channel, a specialist at an eCommerce PPC agency can create a pay-per-click campaign. Key steps include:
Americans spend more than two hours a day on social media platforms. They’re connecting with friends and family, but more importantly, engaging with brands. More than 40% of internet users use social networks to research purchases. And, three out of 10 people discover brands through social media ads.
Social media platforms offer multiple benefits such as:
Your success depends on choosing the right channels to connect with your customers. A skilled eCommerce digital agency can analyze your target audience and match you to the appropriate social networking platforms based on the marketing opportunities available.
Set goals to decide what you want to accomplish on social media. Do you want to increase visibility and brand awareness, engage customers, send visitors to your website, or make sales right on the platform?
An eCommerce digital agency can develop a content mix that’s right for your brand.
SEO, PPC, and social media marketing brings valuable traffic to your site. But once these leads land on your page, they should be guided through your sales funnel using compelling content to convert.
Working with an eCommerce digital agency, you can develop content that matches the buyer’s journey. For example, those at the top of the sales funnel need content that introduces your business or product, and those in the middle of the funnel should have information that helps them make a decision. Be sure the visitors you attract can browse a variety of content that helps you eventually close a sale, such as FAQs, product demos, case studies, testimonials, tutorials, and discounts.
Trust your marketing campaign to an experienced eCommerce digital agency in Philadelphia. Our specialists at 1SEO can help grow your brand and drive sales with the right combination of PPC, social media, and eCommerce SEO services. Contact us for a free assessment and launch your digital marketing campaign today.
Live chat can be an excellent way to engage your website visitors and get conversions, which, depending on the industry in question, can be a
Understanding the Google Search Hierarchy As a home services provider advertising your business on Google, the obvious objective is to appear for as many relevant
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