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In addition to our traditional weekly Tuesday Blog, which focuses on issues of interest to the Home Services Industry, a 2nd piece reporting on Google’s

There’s likely a respectably-sized group of you that sincerely looks forward to Summers in the Philadelphia & Central New Jersey area; can I get a

While the registration & sign-up process for every business classification has already commenced, this update is gradually rolling out, starting with three business verticals. The

It’s the start of another glorious work week in July, and, just in case you haven’t been paying close attention, it’s a bit on the

If the answer to our question is, “any & every way possible,” would you be able to guess what that question might be? As the

On the surface, many of the better-known occupations that fall within the “Professional Services” category should have little difficulty with customer retention. Think about that

Without spending any time to analyze and overthink it, the concept of “customer retention” seems to be at odds with, and in direct contradiction to,

A triple-digit heat index here in the Philadelphia, New Jersey, and greater Delaware Valley be damned. If this were any other time we were living

It’s 97 degrees outside today in the Philadelphia & Central New Jersey region, with a heat index pushing the “feels like” to well over the

Most are familiar with the ancient Chinese curse, “May You Live in Interesting Times,” which is usually credited to the great Chinese philosopher Confucius. Most