Last week, the topic of our discussion and the (linked for your convenience)
Blogs to follow revolved around retaining your existing customers by using engagement strategies & tactics. Hopefully, you found an opportunity to read & digest our take on the subject. Trusting that you may have, we also hope that you put some of your thought into the topic upon your conclusion of the read(s). and how relevant it might be to you & your business. You would not be alone in having that consideration: Normally, our blogs are read, processed & mostly forgotten, without further discussion on the topic. However, that was not the case last week. We received an email from one of our email recipients living right here in
Bucks County, PA, who had just completed their “self-processing” and decided to share some thoughts and a question of their own with us! As one of the guidelines to writing our Blogs is “be colorful, but not graphically so,” most of the email content itself shall remain unrepeated. However, to loosely paraphrase the message within:
