Information Technology as a Service (ITaaS) is becoming increasingly popular in the biotechnology and pharmaceutical industry—and for good reasons. There are considerable cost-saving advantages to outsourced IT services, even for organizations with in-house IT staff. Companies like these often see improved network speeds and performance, as well as a range of other benefits from using outsourced IT support.

In this post, we’ll discuss what ITaaS is and the advantages it offers pharmaceutical and biotech companies. We’ll also touch on some of the specifics you should look for in an IT service provider to ensure you get the highest quality support for your critical network needs.

What Is IT as a Service?

It’s the 21st century, and businesses in virtually every industry rely on their IT networks to function. Instead of hiring an in-house IT team to maintain your network, troubleshoot errors, and manage system updates, companies can purchase IT services through a local ITaaS provider.

At 1SEO I.T. Support & Digital Marketing, our IT services for biotech and pharma companies can include any or all of the following for a flat, monthly fee:

  • Unlimited IT Support
  • 24/7 Network Monitoring
  • Cloud Storage Solutions
  • Regular Data Backups
  • Network Maintenance & Updates
  • Active Cybersecurity Protection

Is ITaaS Better Than an In-House IT Staff?

It can be for many businesses, but ITaaS can also supplement your in-house IT department to improve your network performance and security at a cost-effective price. The beauty of IT as a Service is that customers only pay for what they need—whether that means completely-outsourced managed IT services or supplemental IT support.

Why Do Biotech & Pharma Companies Need IT Support Services?

Reliable IT solutions are imperative for any company that relies heavily on advanced computer systems to operate. For scientific research and development organizations like biotechnology and pharmaceutical companies, maintaining a fast, dependable, and secure IT network is integral for success and profitability.

In addition to the benefits that managed IT services offer businesses, biotech and pharmaceutical companies can use ITaaS for a number of distinct benefits, including:

IT Compliance

Biotech companies face unique IT compliance requirements. Missing one or more of these requirements can result in a severe fine, and many compliance officers lack the technical skills to steadily maintain a compliant IT network. An IT service provider can act as a second, trained set of eyes to catch any compliance shortcomings and maintain a secure, effective network.

Faster Integration of New Technologies

Outside IT help can also help with the integration and maintenance of new technologies in the workspace. For biotech and pharma companies who rely heavily on their computer systems and software, being able to adapt quickly to new technologies can be a huge advantage.

Cloud Computing Advantages

IT service providers can also offer cloud storage solutions for biotech and pharma companies, which come with a long list of benefits, such as:

  • Improved Network Speed & Performance
  • Heightened Data Security
  • Scalability for the Future
  • Regular Data Backups
  • Better Connectivity

Find a Trusted IT Service Provider Near You

It’s important to partner with the right IT service provider for any biotech or pharma company.

When speaking with a potential IT company, look for a track record of top-quality service. This will differentiate the leading providers from the mediocre ones. You’ll want to hire a company with an in-house team of professionals, not outsourced help. And, before you sign up for any services, ask for free initial consultations and pick the representative’s brain to gauge his or her expertise.

Read Our Biopharmaceutical IT Case Study

1SEO I.T. Support & Digital Marketing is a locally-grown and family-owned I.T. support company. Contact us today for a free consultation and to learn about the many benefits that our IT services can offer your business.